(May 3, 2012) - Sulzer Pumps is opening its second service center in Russia. Located in the city of Oktyabrsky, Republic Bashkortostan, it is a fully-fledged service center after the first in Khimki, Moscow which was opened in September 2011. It has a 24-hour hotline staffed with field service engineers available to provide customers with round-the-clock response.
The Oktyabrsky service center is a state-of-the-art service centre with an area of 1'500 m2 and fully equipped to overhaul and repair all types of rotating equipment. Its close proximity to Ufa, Samara, Orenberg and other industrial cities in the area of oil production fields and refineries brings Sulzer Pumps closer to customers. The service center houses service technicians, engineering, contract administration and sales staff providing services for a wide range of pumps used for different applications.
Fully operational in early 2012, the service center has industry leading mechanical design and hydraulic development support from the Sulzer Pumps’ engineering and technology groups globally for highly engineered projects. For additional spare parts requirements, it is backed up by a global network of spare parts manufacturing centers, including the parts processing center in Khimki.
Russia is a significant market for Sulzer Pumps and the aim is to further expand its presence with more service centers in the years to come. Drawing on the global expertise and network, in addition to the high quality new equipments, the company is now geared to provide world class service and solutions to customers.
Sulzer Pumps has been present in Russia and CIS countries for decades with sales presence in Moscow, St. Petersburg and Yekaterinburg. The company is recognized for delivering state-of-the-art product quality and performance reliability for a wide range of demanding applications in its core market segments of Oil and Gas, Hydrocarbon Processing, Power Generation, Pulp and Paper, and Water and Wastewater. Sulzer Pumps has been actively expanding its presence in the region since years.
Sulzer Pumps designs, develops and supplies pumping solutions and related equipment worldwide. Intensive research and development in fluid dynamics, process-oriented products, and special materials as well as reliable service solutions help the company maintain its leading position in its focus market segments. Our customers come from the oil and gas, hydrocarbon processing, power generation, pulp and paper, water and
wastewater sectors, as well as from specialized areas in the general industry. The company has a network of 20 manufacturing facilities worldwide and sales offices and service centers in 150 locations globally. A global leader in its selected markets, Sulzer Pumps had an order intake of CHF 1'705.6 million in 2011 and employ around 8'211 people worldwide.