Wed, 03/30/2016 - 00:00

- How Customers Evaluate the Quality of Service Work: explains the language of quality of services including the role of service gaps.
- Sustainable Sales Team Development: outlines seven essential components for entrenching a culture of training and practice for sales teams.
- Global Industrial Economy - 2016 and Beyond: gives an overview of short and long-term global conomic forecasts.
- Failure Analysis of Bearings: understand the causes and damages from the most common electric motor bearing failures and how to resolve them.
- Pump System Optimization: explores practices to improve reliability while reducing operating costs.
- Safety Regulations Update: reviews the new safety regulations that soon become effective and how to build a safety program and culture of safety.