Supply Chain Survey: End Users Require Strong Technical Knowledge, Personal Attention and Short Delivery Times
With numerous mergers and acquisitions occurring during the past three years, the editors and Editorial Advisory Board members wondered what affect they were having on the pump supply chain. In April 2013, Pumps & Systems launched a 20-question survey to ask pump suppliers and pump users their thoughts on the state of the pump supply chain. The survey received a positive response rate. About 26 percent of the respondents operate outside the U.S., and of all respondents, 42 percent were end users.